The photo you upload when processing your order is extremely important and has a significant impact on the quality of your finished portrait. We try to be flexible and can work with a variety of photos, however please try to ensure your photo meets the following criteria;
- Clear shot of your pet's face. Our artists will aim to replicate the position and shot of your pet's face. Generally looking straight at the camera gives a better result.
- The higher resolution the better. Make sure when you upload your image that it hasn't been overly compressed.
- Features natural daylight or bright lighting. Avoid photos that are too dark.
- Your pet is wearing what you want. All collars, leads or outfits that your pet is wearing will be replicated.
Don't worry, we will never process an order if the image you upload won't give a good result. We will always contact you and work with you to find an image that will work.